When running a business in the digital era, having an online food delivery system is essential because most customers prefer the experience of ordering food online with their mobile phone. After all, it is faster, more efficient, and does not require excessive energy to go directly to the restaurant. Therefore, a restaurant with an e-commerce ordering system certainly makes the restaurant superior to competitors. However, it is also necessary to consider the best online ordering system for restaurants to achieve maximum results.
Here is an overview of 10 web orders apps that help you determine the best app you can use in your restaurant!
Doordash
DoorDash is one of the largest food shipment marketplaces, offering delivery and pickup options. Restaurants can list their menus on the DoorDash app and reach a wide new customer base. Many buyers have used this system because it already has a good reputation. They are familiar with the existing attribute, so using DoorDash will be beneficial in attracting many people in a larger range if you use it as an application for web browser orders.
You can boost web orders with minimal expenditure because these apps are zero-commission services; they don’t take too much profit from other companies. They only charge a few attributes, such as pre-order, service, delivery charges for your consumer, a monthly flat rate, and payment processing fees.
UberEats
Uber Eats is one of the websites with many similarities to Doordash, and some of their advantages are the same because both are well-known websites that have been used by many people before. These two extensive applications provide robust buyer support by delivering 24-hour chat, phone, and email service. With the advantages of these two websites, your restaurant will get many benefits.
However, Uber Eats generally pays drivers more than DoorDash. Uber Eats is another market-leading third-party app for food shipment platform with an extensive global reach. It offers a seamless experience for restaurants and consumers, leveraging Uber’s network of drivers. Ubereats is a website that might suit you if your restaurant needs quick exposure and convenience without managing its delivery logistics.
Flipdish
Flipdish is a white-label e-commerce ordering system that allows restaurants to maintain full branding while offering e-commerce orders, shipment, and client loyalty programs. They provide full brand control, which means the client orders directly from the restaurant’s portal or app. This is quite beneficial for the tavern as the client only needs to browse their portal without switching to another app to order from the menu.
Apart from that, Flipdish offers many other benefits, such as being a lower-cost app with no huge third-party commission fees like Uber Eats or DoorDash. It is an ideal choice for taverns looking to optimise their e-commerce orders process. It is beneficial for a tavern that doesn’t want to spend too much on e-commerce order systems, which are generally expensive. You can use Flipdish for €149 per month. Based on the explanation above, it can be concluded that Flipdish is perfect for restaurants that want an e-commerce orders system with a strong brand and avoid high commission fees.
Skip
SkipTheDishes is a popular online food delivery service in Canada that has spread to Australia, France, and Switzerland. Because it is a platform people widely recognise, Skip is also very beneficial for restaurants that want to target a wide range of clients through their digital orders process.
This platform is also credible because it is very popular in Canada and has expanded its range to other countries. In addition, many clients feel that Skip is very similar to DoorDash and Uber Eats because it functions similarly, connecting restaurants with clients via a large delivery network. Skip could be the best option if you are a restaurant owner looking for third-party delivery and high client reach.
Enatega
Enatega is one of the apps that can help you if you have an eatery that targets the global market with international food. Enatega has many benefits, including a multilingual dashboard so guests from different countries can understand it. In addition, this will also be very helpful for a tourist on vacation who may not be able to use English, enhancing their customer service experience.
They also offer no commission fee with a self-hosted food delivery platform that allows eateries to launch their own Uber Eats-style service, giving users great flexibility. Therefore, Enatega suits tech-savvy eatery owners who want a fully independent ordering system. Enatega is not recommended if you are a less tech-savvy owner because it needs web development expertise and is not beginner-friendly.
UpMenu
UpMenu provides a restaurant-branded ordering system through a portal, mobile apps, and social media. One of the portals also offers flexibility to the client, making it easier for customers to access the application. It is also POS (Point of Sale) and has no high charge per order, which is perfect for restaurants that want a white-label digital orders system without high commissions. UpMenu gives restaurants complete control over their brand, customer data, and pricing, enabling them to create a more personalised and engaging customer experience through their restaurant platform.
One of the most significant benefits of UpMenu is its extensive marketing and loyalty program, which help restaurants retain customers and encourage repeat orders through an efficient digital orders process. The platform offers customised promotions, discount codes, push notifications and email/SMS marketing tools, making it easy for restaurants to enhance online traffic and sales.
FoodChow
Foodchow is eateries’ go-to digital ordering platform, providing an efficient way to accept digital orders. It helps them receive orders without high commissions or complex setups, streamlining their restaurant’s ordering system. It stands out from third-party delivery giants like Uber Eats or DoorDash by offering a straightforward, cost-effective solution for small and independent restaurants. These restaurants can use Foodchow to establish an online presence and significantly boost their digital sales through accessible ordering.
Its low-cost pricing model for the restaurant’s ordering system is unbeatable. It offers a free plan with basic ordering capabilities, making it an excellent choice for new or small restaurants with limited budgets. Restaurants can also opt for premium plans with additional attributes like advanced customisation, marketing tools, and better integration options.
SpotOn Order
If Enatega offers an app for tech-savvy eateries, SpotOn will provide the best for an eatery unfamiliar with complicated and hard-to-understand digital features. They created a user-friendly digital experience suitable for a new eatery without experience in digital order systems. With components that are easy to understand, this software certainly provides convenience and is easy to use for owners and customers alike. SpotOn also offers flexible delivery options to ease the food delivery process.
However, this website also has many disadvantages, such as fewer complete components than other websites and additional costs, which are expensive if you want to add an element you might need. But don’t worry too much because SpotOn charges fees lower than Uber Eats/DoorDash.
Square
With reasonable rates and reviews, Square provides good and credible services to many users. If you are a new restaurant and want to attract new customers, you could use Square. It also has a free starter plan that allows you to experience the restaurant website before committing. In addition, Square also offers many interesting features that benefit customers, such as having many web orders features that provide visualisation of recommendations that aim to attract customers to repeat orders. It is also available in a mobile app, so it is very mobile-friendly and can be more accessible for many people to use.
This system also provides loyalty programs and rewards by providing special discounts and new sales via email, so that customers do not get bored visiting the Square, which can increase your sales.
Lightspeed
One of the apps that doesn’t require a lot of fees, Lightspeed also provides many beneficial features to your diner. Lightspeed is a POS system with built-in web orders and delivery integrations with strong third-party delivery integrations. By using these various features, a buyer will certainly feel more flexible.
Moreover, they can fulfil orders on one platform, whether from your restaurant’s social media, website, or phone. As the name suggests, Lightspeed offers fast restaurant delivery and allows your business to excel if you need a fast online delivery system with charge-free delivery on demand.
Which system is right for your restaurant?
With clear and detailed information about the 10 web orders systems described above, you can find out which application or website is right and provides many benefits to you. All websites always provide attractive offers and features to help your diner business run smoother and get better results. However, using a web orders system must be based on the needs you want and prioritise. For example, if you want to maximise the POS system, then Lightspeed and UpMenu are good choices.
Therefore, knowing and analysing a website order system is something you need to do before finally committing to using the website. It would be advisable to use a website with a free trial first to experience it and feel the benefits.
Frequently Asked Questions
What system do restaurants use to take orders?
Diners use various ordering systems to streamline their operations and improve customer experience. They usually use POS or Point of Sale, which handles in-house and web orders, tracks inventory, and processes payments. Websites or POS applications include SpotOn, Square, Lightspeed, and UpMenu. However, all ordering system websites can also be used because they have different functions tailored to the restaurant’s needs.
How do restaurants increase online orders?
To increase orders, diners should focus on visibility, convenience, and promotion. Many diners rely on food delivery marketplaces to achieve these goals and help them perform well in front of many customers by integrating their services. However, these platforms provide exposure but charge high commission fees (15%-30%).
Which model is best for an online food ordering system?
The best models for online food ordering systems for most restaurants are websites or applications that use Third-Party Marketplace Models such as Uber Eats and DoorDash, Direct digital orders Models using POS such as Flipdish, UpMenu, Square, SpotOn, Lightspeed, then Self-Hosted Ordering Models, especially for tech-savvy restaurants such as Enatega.
Conclusion
Choosing the right online food ordering system is critical to driving your restaurant’s growth, improving customer experience and maximising profitability. Whether you choose a third-party platform like Uber Eats or DoorDash for instant visibility, a white-label system like Flipdish or UpMenu for full brand control, or a self-hosted solution like Enatega for complete independence, your decision should align with your business goals, budget, and long-term vision.
Each system has its benefits and trade-offs, so choose wisely to ensure a seamless ordering experience, increased sales and stronger customer loyalty. The right platform can streamline operations, reduce costs and deliver significant results for your diner. Now is the time to take action, invest in the best digital orders system and set your restaurant up for long-term success!
